Terms and Conditions:
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No Order Cancellation/Refund/Return & Exchange (including subject change) policy applies to all textbook orders.
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No exchanges unless books are defective.
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We will try our best to ensure the earliest arrival of your order.
However, we are not responsible for delays due to stock unavailability or delays caused by publisher / transportation.
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Deposit will be refunded upon notification from the publisher that they are unable to supply the order.
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For refund to card payment, 3% admin charges will be applied.
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Deposit is not transferable to another order.
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Please present the textbook order confirmation when picking up order.
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All prices quoted on the order form are subject to alteration in accordance with the publishers' final confirmation.
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Arrived orders are required to be collected within three months.
Uncollected orders will be disposed of without further notice.
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Estimated Delivery Lead Time: 3-5 weeks. |
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| Upon verification of payment proof, order confirmation will be sent by email to you. Payment and order confirmation will be sent on the next 3 working days upon verification. |
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Payment submission daily cut-off time is 3:30pm. Submission after cut-off time will be processed on the next working day. |
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If payment fails to be settled in 3 days after order submission, order will be cancelled. |
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For any inquiries, please contact us at textbookorders@hkbookcentre.com. |